Growing up in Saco, Maine, Shin always had a knack for art, science and math—skills well-suited for a career as a master plumber, where problem-solving and design are paramount.
In 2010, after working for several plumbing and heating companies throughout Southern Maine, Shin Sargent decided to take everything he’d learned and strike out on his own. His vision: to create something more than just a typical HVAC company. A business where dynamic service and genuine customer connection go hand in hand. Something that not only meets your expectations, but exceeds them.
For Shin, a customer-service approach is at the core of ISM’s culture. The idea is simple: by taking care of their growing team, ISM can better take care of you. For Shin and his staff, their work is more than just a job. It’s a lifestyle.
When he’s not overseeing ISM’s operations, Shin enjoys attending his kids’ games, spending time with his family, cooking, playing golf and wrestling with his two German Shorthaired Pointers.